FAQ
-
Do you own your brand?
Q: Do you owned your brand for the precast accessories?
A:Yes, SMPRE™ as our brand for the precast accessories, also we accept the OEM and ODM production.
-
Do you test all your goods before delivery?Q: Do you test all your goods before delivery?
A: Yes, we have 100% test to ensure quality of precast concrete accessories before delivery. -
What is your sample policy?Q: What is your sample policy?
A: We can supply the sample if we have ready parts in stock, if the samples cost less than 50USD samples is free but the customers have to pay the courier cost. If the samples cost more than 50 USD, the customers have to pay the sample cost and courier cost.
-
Can you produce according to the samples?Q: Can you produce according to the samples?
A: Yes, we owned the professional design and technology team so we can produce by your samples or technical drawings. We can build the molds and fixtures. We can make molds and fixtures, but we need to charge the mold. -
How about your delivery time?Q: How about your delivery time?
A: Generally,one full container will take 15 to 30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order. -
What is your terms of delivery?Q: What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU. -
What is your terms of payment?
Q: What is your terms of payment?
A: T/T 30% as deposit, and 70% against B/L copy or LC at sight, 100% LC,100% DP,100% OA (The price of DP and OA will expensive than the item of TT).We'll show you the photos of the goods and packages before you pay the balance.
-
What is your terms of packing?
Q: What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons for the precast concrete accessories and each one ton into a fumigation-free wooden box. We can pack the goods in your branded boxes after getting your authorization letters. -
What is the MOQ?
Q: What is the MOQ for the precast accessories?
A: Generally,our minimum order quantity is 1 Ton for each size,but we can according to the production plan to adjust the MOQ.